November 04, 2008

Toll-free number for complaints on negligent doctors in TN

The public health department has been asked to set up a toll-free number to receive complaints from public on negligence of doctors and para-medical staff in primary health centres across the state.

The state-level consultative meeting with consumer bodies presided over by K Rajaraman, commissioner of civil supplies and consumer protection, recently instructed the department to set up the facility to help the public. The public could make complaints if the public health centres did not open on time.

The meeting also discussed a plethora of complaints over charging Rs 25 extra per cylinder and causing delay of over 40 days for refilling, the meeting directed the oil majors to conduct quarterly meetings with revenue officials and consumer organisations to address the problem locally.

On another complaint over selling stamp papers for excess amount, the authorities have directed to display the names of licenses vendors at all sub-registrar offices. "Licences of those vendors who indulge in corrupt practices will be cancelled," Rajaraman warned.

He also appealed to the consumer organisations and activists to lodge their complaints and grievances on-line through the website www.consumer.tn.gov.in and complaints can be sent to consumer@tn.nic.in

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